We want you to always love shopping online with Jorge Street, therefore we are happy to offer refunds, exchanges or store credits under the following conditions:

  1. Your return is initiated within 30 days of placing your order. 
  2. Your return is posted to us within 5 days of return being approved. 
  3. Items must be returned in original condition (unworn, unwashed, undamaged, free from any smells or make-up marks). 
  4. Shipping cost to return items is payable by the customer. 
  5. Items marked "Final Sale" are not eligible for returns, refunds or exchange, unless faulty. 
  6. We do not offer exchanges on international orders. 

FREE RETURNS: You can get free returns with PayPal if you have the service activated on your PayPal account.

How to Organise Your Return 

To organise a return or exchange, please email hello@jorgestreet.com and include your order reference in the subject line. 

If you receive a faulty or incorrect item (we're sorry!) please email and we'll make it right for you.